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Case Study

Leadership Coaching & Strategic Advisory for Growing Healthcare Start-up

Overview

Conscient Strategies provided coaching and strategic advisory services to the Head of Business Development for a healthcare services platform startup. The start-up had Series B funding and the Head of Business Development was overwhelmed in their role and struggling to manage the relationships both with direct reports and with the CEO and Board. These leadership challenges were hindering new business development efforts and growth.

Assessment

Leveraging a combination of coaching models and assessment tools, we worked with the Head of Business Development to understand what he saw as his greatest needs. We then conducted 360 feedback sessions to understand what his colleagues, managers, peers, and direct reports saw as the areas where he needed to grow.

 

With the assessment and guidance from Conscient Strategies, the Head of Business Development saw an increase in his leadership and management capabilities, which improved his performance and that of his team. He made several organizational changes on his team to ensure peak efficiency and quality.

What We Discovered

The assessment revealed the client’s strengths and also indicated areas for significant growth in the following areas:

Key leadership capabilities

Talent management for direct reports

Communication with and upward management of the CEO and Board

Results

Over the course of the engagement, the Head of Business Development was able to incorporate feedback from previous performance reviews into his day-to-day behaviors. As his leadership and management capabilities increased, so did his performance and that of his team. He made several organizational changes on his team to ensure peak efficiency and quality. With a higher performing team, he secured several large new partnership deals for the company. His subsequent performance management review was a significant improvement from his pre-engagement review.  The client’s success and growth were rewarded with a promotion to Senior Vice President.

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